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Accessibility and your business

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Keeping your loyal customers: Accessibility is good for your business

 

 

 

 

 

 

 

Understanding the needs of your customers

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Not all customers' needs are the same

Not all disabilities are immediately apparent

Serving customers with disabilities

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Serving customers with an intellectual or developmental disability

Serving customers who are Deaf or hard of hearing (restaurant setting)

Serving customers who are Deaf or hard of hearing (store setting)

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Serving customers with physical disabilities

   

 

"Talk to Me - Serving Customers with Disabilities"

Learn about accessibility. Listen as people with disabilities talk about their tips and techniques for serving customers with disabilities. The videos in this series are hosted by Warren Rupnarain.

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Talk to me: Serving customers with disabilities

Talk to me: Accessibility tips for the arts, culture, sports and recreation sectors

Talk to me: accessibility tips for the hospitality sector

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Talk to me: Accessibility tips for large retailers

Talk to me: Accessibility tips for small retailers

Talk to me: Accessibility tips for the tourism sector

 

Making your business or organization accessible

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Identifying barriers to accessibility and low-cost solutions

Accessibility solutions: Features of an accessible business or organization

Features of an accessible change room

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Features of an accessible clothing store

Features of an accessible flower store

Features of an accessible restaurant